We were able to find the problem and fix it. We will now investigate how this could happen.
Posted Jun 24, 2021 - 15:03 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 23, 2021 - 14:54 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 23, 2021 - 14:52 CEST
Investigating
We are currently investigating an issue with our helpdesk provider. It seems that it cannot send Emails anymore. Please contact us again if you think we did not reply to your request on 21th June or later (we can still receive Emails).